Answers.
Ownership, agency services and AI, with the product boundaries made explicit.
Can we take the code and leave?
Yes. The self-hosted products include their full source. Your licence defines how you may use, modify and redistribute it. VoxelBooking and VoxelSite are open source under AGPL-3.0. A developer can maintain your installation. For a custom product, our written agreement defines source ownership, maintenance and its update path.
What happens if NowSquare stops?
You keep the self-hosted software, source and database under your licence. Arrange hosting, backups and maintenance with a developer you choose. External services retain their own dependencies: ClientStack requires TypeSafe, and any AI, email or payment services you connect remain separate.
Why PHP?
PHP runs on widely available hosting, and you can hire developers to maintain it. Our products use PHP with a database. Some use Laravel; others have their own smaller application structure. You receive the source so a new developer can inspect how your installation works.
Do the products require AI?
Made with Pepper, Reward Loyalty, VoxelSite and VoxelBooking work without AI. Optional MCP connections let an AI client use permitted tools; access and approval rules apply. ClientStack is a preview and requires Jev from TypeSafe. You supply the TypeSafe account, and TypeSafe bills the AI calls. Other external AI clients and providers have their own terms and charges.
Who writes the code?
Sem Kokhuis, NowSquare’s founder and product architect, leads product design and development. He uses AI during development, reviews its output and decides what ships. When you discuss a custom product, you work directly with the person responsible for it.
Why not hire instead?
You can. A long-term development partnership gives an established business access to the original builder and an existing product to start from. If you later hire your own team, its developers can inspect and maintain the PHP source under the agreed licence and development terms.
Why build on Made with Pepper?
Pepper is our business software flagship and the foundation for tailored systems. It already connects customer work, sales, projects and money, with shared files, documents and automations. We shape that base around an established business through long-term collaboration, with the original product maker leading the work.
Which development collaborations do you take on?
We work with established businesses on long-term product development, starting with a three- to six-month commitment. We don’t take on individual tasks or small one-off projects. The initial period depends on scope. We agree the budget and ongoing product responsibilities together, with room to lead design and technical decisions.
What does it cost?
We agree scope, budget and terms for the long-term collaboration. Standard product purchases are independent of these collaboration criteria. Product licences, updates and support follow each product’s own terms. ClientStack is a preview; purchases are not open.
Do you build native apps?
We build browser-based applications that work on desktop and phones. Native iOS or Android development falls outside our offer.
Can agencies sell services under their own brand?
Reward Loyalty, our most established loyalty flagship, supports branded client businesses and paid service plans within a licensed installation. Pepper permits selling widget services to multiple customer businesses. Each product sets its own branding and client-access scope. Selling a service does not grant unrestricted rights to resell the software or redistribute its source.
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